Refund policy

Refund Policy

Returns. You may return an unused item in its original condition and packaging within 30 days of delivery. To start a return, email [SUPPORT EMAIL] with your order number.

Return shipping. The customer pays return shipping unless the item arrived damaged, defective or incorrect. Please pack returns carefully; items damaged in return transit may not qualify for a refund.

Damaged, defective or incorrect items. Contact us within 7 days of delivery with photos. We'll send a replacement or issue a full refund, including original shipping.

Refunds. After we receive and inspect your return, we'll email you the result. Approved refunds go to your original payment method within 5-10 business days.

Non-returnable items. Custom items and items damaged by the customer.

Cancellations. Orders can be cancelled before they ship.